Frequently Asked Questions

General Festival Info

  • Saturday September 13th, 2025

    The festival takes place 11am-5pm at Amqui Station in Madison, TN.

    The concert takes place 7-10pm at Harken Hall.

  • The festival portion is free to attend and does not require a ticket for entry.

    The concert at Harken Hall requires a ticket. Ticket info can be found here.

  • Enter the following addresses in your GPS system

    Festival at Amqui Station - 303 Madison St, Madison, TN 37115

    Concert at Harken Hall - 514 Madison Station Blvd, Madison, TN 37115

  • Parking can be found on side streets surrounding the festival. Please follow posted signs and be courteous to our neighbors when parking.

    Handicap accessible parking will be available.

  • We highly recommend using a rideshare to get to and from the festival.

  • Yes, this is a family friendly event and all are welcome to attend. Kids and youth activities are available onsite. More details are available here.

OnSITE POLICIES

  • No. Outside food and drinks other than water are prohibited. Unopened or empty refillable water bottles are allowed. Please see the full list of prohibited items before arriving and be aware that all bags will be subject to search upon entry.

  • Yes, there will be food vendors and the bars will be selling water, soda, and alcoholic beverages.

  • Yes, merchandise will be available to purchase at the festival.

  • Yes, restrooms will be located throughout the festival grounds. Hand sanitizing centers will be located inside each restroom. Handicap restrooms will be available.

  • Bags and backpacks are allowed and will be subject to search upon entry. Please review the full list of prohibited items before arriving for a stress-free entry

  • This festival is rain or shine. Any postponement or cancellation due to severe weather will be communicated via social media and email as necessary

  • We love pets! Friendly, leashed pets are welcome. Please be mindful of the weather when determining whether you should bring your pet to the event. Additionally, we ask that you clean up after your pet when nature calls.

  • No. Smoking is not allowed at any event as it may disturb others in attendance.

  • Lost & found items should be brought to the Info/Merch tent. Items will be held for 14 days following the event. Reach out to hello@goodneighborfestivals.com regarding lost and found items

Allowed & Prohibited Items

TICKETED EVENT INFORMATION

The Festival portion is a free event and no ticket is required to attend the festival.

There is a ticketed event associated with Grassroots & Nudie Suits that does require a paid ticket: the Concert at Harken Hall. The information below applies to that event.

  • Tickets for the concert at Harken Hall are on sale now! Check out our Ticketing page for more info.

  • Seating options include:

    • Floor Seating - located on the Hall's main Floor level, includes a reserved seat with a front facing view of the stage

    • Suites - located on the Loft level, includes 8 tickets, posh reserved couch seating and tables and 6 stage-view seats at the front of the suite

    • Loveseats - located on the Loft level, includes 2 tickets on a reserved loveseat with a drink table and features a front-facing view of the stage

    Check out the Ticketing page for more info

  • We highly encourage purchasing tickets prior to the event. However, tickets will be sold at the entrance if available. Please note if the concert is sold out tickets will not be available at the entrance.

  • No. All sales are final and there will be no refunds. You may transfer your ticket to another attendee through the ticketing provider.

  • You can transfer your ticket to another person through the ticketing website or app. There will be no refunds.

SECURITY MEASURES

  • The festival works closely with local authorities to ensure the safest possible experience. You’ll notice uniformed security throughout the event. They’re there to keep you safe, so don’t hesitate to ask them for help if you need immediate assistance.

    Please review the allowed and prohibited items list for a stress-free entry process, and email hello@goodneighborfestivals.com if you have questions. Prohibited items will be confiscated and will not be held for later pickup. 

    REMEMBER: You’re the eyes and ears of the festival. If you see something suspicious, say something.

HOW TO GET HELP

  • If you or a friend needs emergency assistance at the festival or if you see someone who looks like they need help, look for security personnel, any festival staff members, or anyone with a radio to assist you.‍ Staff will call 911 in the event of an emergency.

  • A First Aid kit is located at the Info/Merch Tent

  • If you have any questions, find a staff member or anyone with an event radio, we are happy to help you to the best of our ability.

GET INVOLVED

  • Thank you for your support. Please reach out to katie@goodneighborfestivals.com for information regarding sponsorships.

  • Thank you for your interest! Vendor applications are now open. Please visit our Vendor page for more info.

  • Thank you for getting involved! Click here for volunteer signups

YOU DIDN’T ANSWER MY QUESTION

Please reach out to hello@goodneighborfestivals.com with any remaining questions. Thanks!

  • Unopened or empty refillable water bottles

    Lawn chairs and blankets

    Bags and backpacks are allowed and will be subject to search upon entry

  • Outside food or drink, including alcoholic beverages.

    Coolers

    Scooters/Bikes

    Amplified sound systems

    Disorderly conduct

    Littering

    Advertising, selling, or promoting any third party product (including, but not limited to, food and beverage items)

    Fireworks

    Generators

    Grills or fryers

    Kerosene lamps or open flames of any kind

    Laser pointers

    Drones

    Noisemakers

    Tents, stand umbrellas, and tarps

    Weapons of any kind

    Please be aware that all bags, backpacks, etc. will be subject to search upon entry into the festival. Prohibited items will be confiscated and will not be held for later pickup.